TERMS AND CONDITIONS OF SALE

1. Our general terms and conditions of sale and delivery always apply to our sales and deliveries. The conditions of our buyers are only binding on us if we have expressly agreed to their application at the time of the order. Under no circumstances can our approval be inferred from a mere lack of objection. The payment of an invoice automatically implies the buyer’s acceptance of our general terms and conditions for any future order. 
 2. Our company reserves a period of thirty days from the date of order placement to refuse the order without having to justify our decision. This refusal will be notified to the buyer by email or regular mail. The exercise of this right by our company does not entitle the buyer to any compensation. The buyer may only cancel an accepted and ongoing order by written notice sent to our registered office and subject to a compensation fee of 15% of the order amount. The customer’s right of withdrawal is 14 calendar days from the day after the order form is signed. 
 3. The delivery times we indicate are purely indicative. Exceeding them does not entitle the buyer to cancel the order unless they have given us a final reasonable deadline in writing and notified us of their intention to terminate the contract in case of persistent delay beyond that final date. 
 4. Our goods are always deemed accepted upon departure and travel at the buyer’s risk, even in the case of “free delivery” sales. We are in no way responsible for missing items upon arrival. The buyer must submit any claims directly to the carrier. 
 5. The buyer has eight days from the date of delivery to submit any claims to us. After this period, the goods are considered definitively accepted. Claims must be written and substantiated. They do not entitle the buyer to suspend payments or return goods without our prior agreement. In such a case, the buyer must return the goods within 48 hours of our approval, at their own risk and expense, in new condition and in the original packaging. 
 6. Invoices are payable on their due date and in Brussels. The issuance of drafts does not constitute an exception to this clause. Our representatives are not authorized to receive payments on behalf of our company. By exception to Article 1289 of the Civil Code, no offset may be made between a credit note granted to the buyer and an outstanding invoice due to our company. Delivered goods remain our property until full payment has been made by the buyer. Any non-payment or circumstance suggesting insolvency — such as protest, seizure, suspension of payment, or a request for composition — results in the immediate forfeiture of any payment terms granted and entitles our company to cancel ongoing orders by simple written notice via fax or email. We may also pursue the buyer unless they have provided sufficient guarantees as requested. Under no circumstances will the buyer be entitled to compensation. Additionally, any advance payments will remain acquired as compensation. Bankruptcy results in the forfeiture of all terms and the cancellation of all ongoing orders. We are automatically and by law released from any delivery obligation. 
 7. Any late payment of an invoice at its due date incurs a late interest charge of 12% per annum, with each month started counted as a full month. Late payment will also result in a fixed compensation equal to 10% of the amount due, with a minimum of EUR 250.00. 
 8. Our sales are governed exclusively by Belgian law, and only the courts of the judicial district of Brussels shall have jurisdiction in case of disputes.